Privacy Policy – Fraud Guard

Effective Date: 12/01/2024
Website: https://fraudguard.news
Email: fraudguard360@gmail.com

1. Introduction

Fraud Guard (“we”, “our”, “us”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website (fraudguard.news) or the Fraud Guard mobile application.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue the use of our services.

2. Information We Collect

We may collect the following types of information:

a. Information You Provide Directly

• Contact details (name, email, phone) when you fill out forms or contact us.

• Feedback, support requests, or partnership inquiries you send to us.

b. Information Collected Automatically

• Device information (IP address, browser type, operating system).

• Usage data (pages visited, actions taken, time spent).

• Cookies and similar technologies for analytics and security.

c. App-Specific Data

• Scam or misinformation reports submitted by users.

• URLs, text, or images you scan via the Fraud Guard app (processed for detection; anonymized before storage).

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services.

• Detect, analyse, and respond to scams or misinformation.

• Communicate with you about updates, security alerts, and service information.

• Conduct analytics to enhance performance and user experience.

• Comply with legal obligations and protect against misuse.

4. Data Sharing & Disclosure

We do not sell or rent your personal data to third parties.
We may share anonymized or aggregated data with:

• Partners & NGOs for awareness campaigns.

• Government agencies to help combat large-scale fraud and misinformation.

• Service providers who help us operate securely (hosting, analytics, AI processing).

We will disclose information if required by law or in response to valid legal processes.

5. Cookies & Tracking

We use cookies and similar technologies to:

• Remember your preferences.

• Improve site functionality.

• Analyse website traffic.

You can disable cookies in your browser settings, but some features may not work as intended.

6. Data Retention

We retain information only as long as necessary for the purposes outlined in this policy or as required by law.
Misinformation or scam reports are stored in anonymized form for research, AI training, and security purposes.

7. Data Security

We use encryption, secure servers, and access controls to protect your data from unauthorized access, alteration, disclosure, or destruction.
However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.

• Request corrections or updates.

• Request deletion of your data.

• Withdraw consent to data processing.

• File a complaint with a data protection authority.

Requests can be sent to fraudguard360@gmail.com.

9. International Data Transfers

Your data may be processed outside of your country. By using our services, you consent to such transfers, provided adequate safeguards are in place.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
The “Effective Date” at the top indicates the latest revision. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:
📧 Email: fraudguard360@gmail.com
📍 Address: 965 (6th Floor, Apartment D), Begum Rokeya Avenue, Dhaka 1216